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Successful Negotiation: Essential Strategies and Skills

University of Michigan via Coursera

students interested
  • Provider Coursera
  • Subject Communication Skills
  • $ Cost Free Online Course (Audit)
  • Session In progress
  • Language English
  • Certificate Paid Certificate Available
  • Effort 2-3 hours a week
  • Start Date
  • Duration 7 weeks long

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We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement.

I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation:

(1) Prepare: Plan Your Negotiation Strategy

(2) Negotiate: Use Key Tactics for Success

(3) Close: Create a Contract

(4) Perform and Evaluate: The End Game

To successfully complete this course and improve your ability to negotiate, you’ll need to do the following:

(1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations!

(2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at http://negotiationplanner.com/

(3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material.

Course Certificate
You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: https://learner.coursera.help/hc/en-us/articles/209819053-Get-a-Course-Certificate

This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: https://www.coursera.org/learn/negociacion/

To join the fully translated Portuguese version, visit this page: https://www.coursera.org/learn/negociacao
Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish


Created by: University of Michigan

The course logo composite is shared with a Creative Commons CC BY-SA (https://creativecommons.org/licenses/by-sa/2.0/) license, and was created using images provided courtesy of Flazingo Photos (http://bit.ly/1zOylRm) and K2 Space (https://www.flickr.com/photos/k2space/14257556613/in/set-72157644732478432).

Taught by

George Siedel

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Reviews for Coursera's Successful Negotiation: Essential Strategies and Skills
4.6 Based on 12 reviews

  • 5 stars 67%
  • 4 stars 25%
  • 3 star 8%
  • 2 star 0%
  • 1 star 0%

Did you take this course? Share your experience with other students.

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  • 1
Anonymous
5.0 3 years ago
Anonymous is taking this course right now.
The course has widened my horizon and deepened my understanding of negotiation skills.This is an invaluable course which I highly recommend to those dealing with conflict management issues.

3 people found
this review helpful
Was this review helpful to you? Yes
Anonymous
5.0 3 years ago
Anonymous completed this course.
Very good course, which teaches useful negotiating techniques.

I would recommend it for people who want to improve their negotiating skills.
4 people found
this review helpful
Was this review helpful to you? Yes
Maram B
5.0 2 years ago
by Maram partially completed this course, spending 2 hours a week on it and found the course difficulty to be medium.
Taking this course among others has helped me a lot with vocabulary, language and the assignments helped me improve a lot, like Eleanor Roosevelt:"Do one thing everyday that scares you"
Was this review helpful to you? Yes
James G
3.0 2 months ago
by James completed this course, spending 2 hours a week on it and found the course difficulty to be easy.
This course started really well and went through the principles of negotiation that were very useful. But it drifted towards focusing more on dispute-resolution and very heavy on the lawyer jargon which was not what I was looking for. The presenter is great though. Very clear and interesting.
Was this review helpful to you? Yes
Ann-sofie O
5.0 3 years ago
by Ann-sofie completed this course, spending 6 hours a week on it and found the course difficulty to be hard.
1 person found
this review helpful
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Tom S
4.0 3 years ago
by Tom is taking this course right now.
Was this review helpful to you? Yes
Mohit S
4.0 3 years ago
by Mohit is taking this course right now.
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Tom K
5.0 a year ago
by Tom completed this course.
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Raphael D
4.0 3 years ago
by Raphael completed this course.
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Evi K
5.0 a year ago
by Evi completed this course.
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Mick M
5.0 3 years ago
by Mick completed this course.
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Saleh ِ
5.0 a year ago
Saleh partially completed this course.
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  • 1

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