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Creative Problem Solving and Decision Making

Delft University of Technology via edX

students interested
  • Provider edX
  • Subject Sociology
  • $ Cost Free Online Course
  • Session Self Paced
  • Language English
  • Certificate $50 Certificate Available
  • Effort 4-8 hours a week
  • Start Date
  • Duration 5 weeks long

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Overview

Explore complex, multi-actor systems in which one factor influences all other factors. For instance, how innovative energy technologies merge into the existing energy system, or how new transport possibilities impact current processes. Armed with this information, learn to decide whether they should be further developed, consider possible negative results and weigh associated costs.

There are multiple ways to make decisions, but one way proven to be very useful is the analytical approach - a methodology for making the problem explicit and rationalising the different potential solutions. In short: analysis based support of decision making, design and implementation of solutions.

Creative Problem Solving and Decision Making as a course teaches you this method.

This course explores and evaluates tools and problem solving methods such as:

  • Actor analysis
  • Causal modeling
  • Goal trees and means-end diagrams
  • Problem diagrams
  • Uncertainty
  • Decision support
  • Score cards

This course introduces each technique and applies each technique to a case. Ultimately, the combination of these techniques provides a coherent analysis of the problem.


LICENSE
The course materials of this course are Copyright Delft University of Technology and are licensed under a Creative Commons Attribution-NonCommercial-ShareAlike (CC-BY-NC-SA) 4.0 International License.

Taught by

Alexander de Haan

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Reviews for edX's Creative Problem Solving and Decision Making
2.0 Based on 4 reviews

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  • 1
Sergiu N
1.0 a year ago
by Sergiu completed this course and found the course difficulty to be very easy.
This course is completely invalid. Course material is very basic and theoretical. There is a great gap between what is taught in the lectures and what it actually takes to apply it. Most importantly where the course theoretical tools can't be applied the instructors simply blame it on the "user" mistake, without providing any way of avoiding these mistakes and asks you to choose another actor or problem, which defeats the purpose of a "problem solving course" and thus making the entire course completely invalid.

My two cents on the problem solving thing is that you need specialized knowledge to solve a specialized problem and courses like this, that promise to solve any and all of your problems using a universal technique that only they have are a modern day scam, the likes of guru's and fortune tellers.
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Maxime Z
3.0 2 years ago
by Maxime completed this course, spending 2 hours a week on it and found the course difficulty to be easy.
I found the course quite interesting, but it wasn't really what I expected: my interest was about scientific/technical problems, and the course only partly applies to these (essentially relevant for project management aspects, for those, in my opinion).

The course material is of good quality, though: I particularly used the notes (2 chapters from a book), and I found the videos fairly engaging.

I think this course was recently updated with new material, which I can't comment on, since I completed the 2014 session.
2 people found
this review helpful
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Lihoh L
1.0 4 years ago
by Lihoh is taking this course right now.
1 person found
this review helpful
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Foo C
3.0 4 years ago
by Foo completed this course, spending 2 hours a week on it and found the course difficulty to be medium.
1 person found
this review helpful
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  • 1

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