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  • Provider edX
  • Subject Business
  • $ Cost Free Online Course
  • Session Upcoming
  • Language English
  • Effort 3-4 hours a week
  • Start Date
  • Duration 8 weeks long

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Overview

In this course, you will start by gaining an understanding of the background and meaning of Six Sigma and the five steps of the DMAIC process improvement flow: Define, Measure, Analyse, Improve and Control.

In this course we will start with the Define phase, where you will discuss what "Quality" means and how to identify the Voice of the Customer. You will learn how to set an improvement project goal, calculate process yield, and identify Critical-to-Quality parameters.

We continue with the Measure phase, where you will learn how to map a process and to use the necessary statistical techniques to establish the baseline performance of a process. You will also learn the basics of a Measurement System Analysis and to calculate the process capability. We will cover topics such as Tolerance design and Failure Mode and Effects Analysis (FMEA) as well as review the entire Six Sigma Roadmap as preparation for the second course in this series.

To complement the lectures, we provide interactive exercises, which allow learners to see the statistics "in action." Learners then master the statistical concepts by completing practice problems. These are then reinforced using interactive case-studies, which illustrate the application of the statistics in quality improvement situations.

Upon successful completion of this program, learners will earn the Technical University of Munich Lean Six Sigma Yellow Belt Certification, confirming mastery of the fundamentals of Lean Six Sigma to a Yellow Belt level, based on the American Society of Quality's Body of Knowledge for the Certified Six Sigma Yellow Belt.

Syllabus

Week 1: Six Sigma Introduction
Introduction to the SIx Sigma Methodology and the DMAIC process improvement cycle. We learn about cost of quality and how to calculate process yield.
 
Week 2: DEFINE - Defining the Problem
We discuss how to understand customer expectations, using the Kano Model to categorize quality characteristics. We start the first and difficult task of a Six Sigma project, Defining the Problem, and review the key content in a Project Charter.
 
Week 3: MEASURE - Statistics Review
Review of random variables and probability distributions used commonly in quality engineering, such as Binomial, Poisson and Exponential. We cover descriptive statistics, emphasizing the importance of clearly communicating our results of our project.
 
Week 4: MEASURE - Normal Distribution
Learn the characteristics of the Normal Distribution and how to use the Standard Normal to calculate probabilities related to normally distributed variables. Cover the Central Limit Theorem, and how it relates to sampling theory.
 
Week 5: MEASURE - Process Mapping
We introduce process mapping, including SIPOC and Value Stream Mapping. We identify the Critical-to-Quality characteristic for a Six Sigma project
 
Week 6: MEASURE -  Measurement System Analysis
Learn the basics of Measurement Theory and Sampling Plans, including
Precision, Accuracy, Linearity, Bias, Stability, Gage Repeatability & Reproducibility
 
Week 7: MEASURE - Process Capability
Introduction to Process Capability and the metrics CP/CPK for establishing our baseline process performance.
 
Week 8: Course Summary and Review.

Taught by

Martin Grunow and Holly Ott

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Reviews for edX's Six Sigma: Define and Measure
5.0 Based on 9 reviews

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  • 1
Anonymous
5.0 12 months ago
Anonymous completed this course.
The content is well simplified and the course team is very helpful and responsive.

Thanks to the course team for such a great effort.
Was this review helpful to you? Yes
Murali K
5.0 2 months ago
Murali completed this course, spending 5 hours a week on it and found the course difficulty to be medium.
Exceptional learning experience with TUM. A must do course for anyone who wants to learn/understand the basics of Six Sigma to perfection.

Each and every aspect of the course were very informative and knowledgeable. Coming from a humble background, its like a dream come true learning from a reputed institute like TUM, having such a wonderful and experienced staff and diverse fellow learners.

The words from Dr. Reiner Hutwelker is still ringing in my ears " Six sigma is a vision and a Six Sigma Project is just one step to this perfection"

Madam Holly, You are the best teacher a student can ask for. Explaining every concept just like a mother teaches her kids with so much patience, clarity and with a smile on the face.
Was this review helpful to you? Yes
Anonymous
5.0 a week ago
Anonymous audited this course.
This course is exceptionally good. Holly, the course instructor is an excellent teacher. This course feels like a real project. Case studies of real companies are also included in it, which makes it more interesting. Many guest lectures from different reputed personals in the field of Quality Engineering are added. And the most important, the course instructor Holly possess very nice attitude, she isn't not like those boring professors. I feel proud to be a part of this program. Unfortunately, I got late to register in this session thus I had to audit it. But I will take this course in the next session again so that I can earn a certificate too.
Was this review helpful to you? Yes
Mayank A
5.0 a week ago
Mayank audited this course, spending 8 hours a week on it and found the course difficulty to be medium.
This course is exceptionally good. Holly, the course instructor is an excellent teacher. This course feels like a real project. Case studies of real companies are also included in it, which makes it more interesting. Many guest lectures from different reputed personals in the field of Quality Engineering are added. And the most important, the course instructor Holly possess very nice attitude, she isn't not like those boring professors. I feel proud to be a part of this program. Unfortunately, I got late to register in this session thus I had to audit it. But I will take this course in the next session again so that I can earn a certificate too.
Was this review helpful to you? Yes
José C
5.0 6 months ago
by José completed this course, spending 5 hours a week on it and found the course difficulty to be medium.
This course covers a widespread variety of topics, all related and linked to the first two phases of DMAIC cycle.

Complexity used it's fine and the way topics are explained is amazing, most of the time you don't need to replay videos because you can understand them from the very first time.

Teacher Holly Ott leaves you with the least amount of questions and doubts unsolved.

I recommend this course to anyone who doesn't know anything about Six Sigma but is willing to learn from the basic to an intermediate level.
Was this review helpful to you? Yes
Anonymous
5.0 2 months ago
Anonymous completed this course.
This is without doubt, one of the best course about six sigma, no just in EDX website,but in our quality world. I think the best thing in our lives in access a good education, even thoug if we don´t have enough Money to do it, and TUM gave me that opportunity. I live in Brazil, in a poor countryside and cause of it I´m Always trying to get a good education, to improve myself and achieve my carreer gols. This course help me me a lot, with the best teachers and good material. Thank you TUM.
Was this review helpful to you? Yes
Anonymous
5.0 8 months ago
Anonymous completed this course.
I completed the course and am now taking the second. It is a high quality course and very fair. I'd rate it favorably to some for credit coursework I have done. I'm aiming for the university's TUM Yellow belt available when obtaining required score (70% I believe) on all three courses in the series (~$270.) Excellent value. Thank you for this opportunity!
Was this review helpful to you? Yes
Anonymous
5.0 10 months ago
Anonymous completed this course.
The course content, delivery and pace were just right. Although this was my first time taking a course in Quality Management (lean six sigma), I had clarity and a good grip of the theories taught.
Was this review helpful to you? Yes
Anonymous
5.0 a week ago
Anonymous completed this course.
good basic knowledge to build on. all the three courses combined yield a lot of know how about SIX SIGMA. Thanks a lot.
Was this review helpful to you? Yes
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