How to recognise a conflict? How to best manage it? What role does your personality play? You will find some answers to these questions in this course.
Overview
Syllabus
- Week 0
- Week 1 - Recognizing conflict
- Week 2 - Emotions and conflict
- Week 3 - Personality and limiting paradigms
- Week 4 - Resolving conflict
- Week 5 - Communication in conflict resolution
- Role play
- Additional resources
Taught by
Ingrid Hollweck
