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FutureLearn: Business Process Management: an Introduction to Process Thinking

 with  Marlon Dumas and Marcello La Rosa

Start to see the world through a business process management lens

Every organization today has many business processes, which determine what gets done, when and how. This online course exposes you to process thinking and the benefits of systematically managing these business processes through BPM.

Learning with BPM experts at Queensland University of Technology and internationally, you’ll look at the ingredients of business processes, how BPM can improve organisational performance, and the key phases of a BPM project.

You’ll discover that business processes are all around you, and play a key role in the products and services you both consume and provide.

This BPM training course is designed for business professionals and those interested in better understanding business processes. No prior experience or knowledge is required.

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Cost Free Online Course (Audit)
Pace Upcoming
Provider FutureLearn
Language English
Certificates $49 Certificate Available
Hours 2 hours a week
Calendar 3 weeks long
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FAQ View All
What are MOOCs?
MOOCs stand for Massive Open Online Courses. These are free online courses from universities around the world (eg. Stanford Harvard MIT) offered to anyone with an internet connection.
How do I register?
To register for a course, click on "Go to Class" button on the course page. This will take you to the providers website where you can register for the course.
How do these MOOCs or free online courses work?
MOOCs are designed for an online audience, teaching primarily through short (5-20 min.) pre recorded video lectures, that you watch on weekly schedule when convenient for you.  They also have student discussion forums, homework/assignments, and online quizzes or exams.

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