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Learn Customer Service, earn certificates with paid and free online courses from Stanford, UC Irvine, Peking University, IIT Bombay and other top universities around the world. Read reviews to decide if a class is right for you.
Learn customer success strategies with Universidad Anáhuac's 5-week course. Develop negotiation, leadership, and customer service skills to enhance customer experiences and loyalty.
Take your business to the next level by building a Customer Service Culture based on Emotional Intelligence.
IBM's 4-week course equips learners with essential IT customer service skills, including communication, empathy, problem-solving, and process adherence. Earn badges and gain practical experience through labs.
Kickstart your career in IT with IBM's 5-week course. Learn about technical support roles, use support tools, understand service-level agreements, explore ticketing systems, and gain hands-on experience.
Learn to understand modern customer needs, develop strategies for internal and external customer support, and build emotional connections with customers in this 1-2 hour course.
Master customer service with this practical course. Learn to delight customers, create unique experiences, and foster lifelong loyalty. Offered by an international speaker with 20 years of experience.
Improve your customer service skills with this 1-2 hour course. Learn strategies for high-quality service, handling complaints, and dealing with difficult customers. Offered by UK Seminars.
Learn the English phrases, sentences, and tips you'll need to handle customer service situations over the phone.
You'll learn diagnosis and resolution techniques for tense, sensitive conflicts with upset clients and customers
Soft Skills Training | Social Skills | Business Etiquette | Business English | Customer Service Training
Learn to create engaging customer experiences in the context of Industry 4.0. Explore the customer life cycle, understand the impact of Industry 4.0 on CX, and build a CX roadmap.
Get training for the most frequently requested services (+ free delegation eBook and TONS of templates and scripts).
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service
Now with AI! Used by Chase, Intel, & more! Learn social media customer service, diagnosing user problems, & more.
3-in-1 Customer Service Training: Levels 1, 2, 3 | Improve Your Soft Communication Skills, Customer Support & Experience
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