BloomTech’s Downfall: A Long Time Coming

Customer Relationship Management

Customer Relationship Management

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Benefits of CRM

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Benefits of CRM

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Classroom Contents

Customer Relationship Management

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  1. 1 Introduction
  2. 2 What is Customer Relationship Management?
  3. 3 Benefits of CRM
  4. 4 Main Components of CRM
  5. 5 CRM Process
  6. 6 What do Customer Relationship Managers do?
  7. 7 Examples of CRM
  8. 8 Summary

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