Coursera: Client Needs and Software Requirements

 with  Kenny Wong
This course covers practical techniques to elicit and express software requirements from client interactions.

Upon successful completion of this course, you will be able to:

- Create clear requirements to drive effective software development
- Visualize client needs using low-fidelity prototypes
- Maximize the effectiveness of client interactions
- Adapt to changing product requirements


Module 1: Introduction to Requirements
Welcome to the first module! In this module, you will become familiar with software requirements and some issues surrounding them. You will learn what a software requirement is, including the different types of requirements. Then, you will learn how to deal with changing requirements and control project scope, as well as how requirements affect design. These lessons will give you the knowledge you need to move on to eliciting and creating good quality requirements in the next modules.

Module 2: User Interaction
A major duty of a software product manager is eliciting and expressing requirements from your client. This module will walk you through the basics of client interactions and requirements elicitation and expression. You will learn how to create the best product for your end users, how to conduct productive client meetings, and various ways of expressing requirements. These techniques will provide you with the tools you will need to confidently interact with your client as well as satisfy them with the “right product”.

Module 3: Writing Requirements
Explore the many ways in which software requirements can be represented. In this module, you will learn about the most popular means of expressing requirements in the industry today: the user story. You will learn how acceptance tests help to verify the stories which they accompany, and how to create a robust product backlog. At the end of the module, you will learn how story maps are used to organize user stories, so that you’re always putting your effort into the tasks which makes the most impact.

Module 4: Quality Requirements
To this point, you have learned how to effectively elicit, express, and prioritize requirements. It’s now time to ensure clarity. This last module will explore the activity of analyzing requirements in greater detail. Analyzing creates clear, actionable, requirements which result in high quality software with fewer errors.

6 Student
Cost Free Online Course (Audit)
Pace Upcoming
Institution University of Alberta
Provider Coursera
Language English
Certificates Paid Certificate Available
Calendar 4 weeks long
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Reviews for Coursera's Client Needs and Software Requirements
4.5 Based on 6 reviews

  • 5 stars 67%
  • 4 star 17%
  • 3 star 17%
  • 2 star 0%
  • 1 star 0%

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  • 1
4.0 2 years ago
by Ronny De Winter completed this course, spending 3 hours a week on it and found the course difficulty to be medium.
Excellent set of techniques to cope with software requirements, good fit with modern agile software development.

Good use of the different learning materials: videos, inline quizzes, graded quizzes (you will learn a lot by redoing them and reason about your mistakes!), assignments with peer reviews, course notes, complementary reading materials, ....

The theoretical material looks quite easy but it is not always obvious to bring it into practice. The course provides a good balance between theoretical concepts the applying them in exercises.

Recommended for everybody joining a software development organisation as product owner, scrum master, analyst, project manager, ...

This could be a good course for companies looking for training their software product managers.

2 people found
this review helpful
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5.0 3 months ago
Anonymous partially completed this course.
Very good class. I had just started at a software editor's, with little product design and organizational background. The class gave me a good foundation and pointed to relevant further ressources. Plus the quality is high : class videos are to the point, there are lots of quizzes during videos to keep you focused, and peer-reviewed exercises.
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5.0 2 years ago
Anonymous completed this course.
Good overview of how to elicit, analyse and manage requirements, while involving clients. Nice balance between short lectures and assignments where you are to submit your own work product and review the work products of other course participants. It is a great way to learn something new.
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5.0 2 years ago
by Maverick Vincent Banzon completed this course.
1 person found
this review helpful
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5.0 2 years ago
by Panagiotis Bouklis completed this course, spending 2 hours a week on it and found the course difficulty to be easy.
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3.0 2 years ago
Natalia partially completed this course.
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