Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

LinkedIn Learning

Negotiation Skills

via LinkedIn Learning

Overview

Learn skills and tactics that can help you succeed in every negotiation, whether you're asking for a raise or buying a car.

Syllabus

Introduction
  • Everyone needs to negotiate
1. Decide to Negotiate
  • Identify your reasons for avoiding negotiation
  • Overcome embarrassment and pride to negotiate
  • Negotiate without lying
  • Stop your fear of losing the deal
  • Instead of yes or no, negotiate
  • Spot seven signs that you should negotiate
2. Planning Your Negotiation
  • Set your limit and stick to it
  • Determine your limit vs. your opening offer
  • Prepare your tradables
  • Prepare their weaknesses
3. Opening Offers
  • Don't open first
  • Calculate your opening offer
  • Watch for the flinch
  • Don't use round numbers
4. Tactics
  • Try the vice technique of negotiation
  • Try knocking the product
  • Try the reluctant buyer technique
  • Try hiding the value of tradables
  • Try the salami technique
  • Try time pressure
5. Trading
  • Get to win-win with tradables
  • Use trading to get a better deal
  • Use small steps
  • Learn from an example of poor negotiation
  • Identify weak spots in negotiation
6. Closing
  • Avoid final offers
  • Avoid splitting the difference
  • Watch out for the nibble technique
  • Learn to manage the quivering pen technique
  • Know when to walk away from a deal
  • Pratice with low-risk negotiation
Conclusion
  • Continue to grow your skills as a negotiator

Taught by

Chris Croft

Reviews

4.7 rating at LinkedIn Learning based on 2726 ratings

Start your review of Negotiation Skills

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.