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Intro

NPTEL: Managing Services

 with  Jayanta Chatterjee

Service is the key economic engine for most developed countries and also for emerging economies like India.  This course focuses on the interdisciplinary nature of Service Management seamlessly spanning Marketing, Operations, Technology and People Management. New Service Business Models will be explored that seek to balance People, Planet concerns with Profit objectives.

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Cost Free Online Course
Pace Finished
Provider NPTEL
Language English
Certificates Certificate Available
Hours 2-3 hours a week
Calendar 8 weeks long

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