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edX: Managing Human Resources in the Hospitality and Tourism Industry

 with  Dr Alice Hon

In this business and management course, we will analyze contemporary issues in the management of human capital in the hotel and tourism industry, within both macro- and micro-perspectives.

You will learn how organizational culture impacts human capital, how to effectively staff your team, leadership skills and how to manage employee motivation. We will also discuss how different cultures approach human resource management (HRM).

Note that this course is priced at USD $150.

Syllabus

Week 1: Human resources staffing

Evaluating and discussing the knowledge and theories of managing human resources applicable to the hotel and tourism industry.

Week 2: Organizational culture and its impacts on human capital

Appraising and analyzing human resources functions and employee motivation in the context of the hotel and tourism environment; and evaluating the impacts and factors that affect the development of organizational culture.

Week 3: Contemporary leadership and managing diversity

Assessing the relationship between the hotel and tourism industry and their society; and evaluating the impacts of social, economical, and cultural factors on managing human resources in the hotel and tourism industry.

Week 4: Equal employment opportunities and managing employment turnover

Analyzing and evaluating HR research journals to identify research problems, review the literature, apply methodologies, and appraise results; and develop research proposal, to conduct an appropriate survey, to evaluate the findings, and to compose research reports.

Week 5: International human resources management

Identifying human resources problems within the hotel and tourism context, and applying research skills and techniques to solve these problems; and analyzing and appraising related numerical and graphical data regarding managing human resources, and developing solutions for industry practitioners.

Week 6: Human resources in new project
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Cost Free Online Course
Subject Human Resources
Provider edX
Language English
Certificates $150 Certificate Available
Hours 6-8 hours a week
Calendar 10 weeks long
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FAQ View All
What are MOOCs?
MOOCs stand for Massive Open Online Courses. These are free online courses from universities around the world (eg. Stanford Harvard MIT) offered to anyone with an internet connection.
How do I register?
To register for a course, click on "Go to Class" button on the course page. This will take you to the providers website where you can register for the course.
How do these MOOCs or free online courses work?
MOOCs are designed for an online audience, teaching primarily through short (5-20 min.) pre recorded video lectures, that you watch on weekly schedule when convenient for you.  They also have student discussion forums, homework/assignments, and online quizzes or exams.

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