Employee Empowerment Courses and Certifications

Giving Effective Feedback: Empower and Retain Your Employees

2766 ratings at Udemy

Learn critical business communication skills that build confident, productive and proactive employees.

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Engaging in Service Innovation and Management

Deepen your understanding of service innovation and management in healthcare with Northeastern University's 4-week course. Learn to plan for change, manage teams, and apply best practices.

• Coursera
• 18 hours 15 minutes
• On-Demand
• Free Online Course (Audit)

Lean-Agile Mindset for Leaders

Master lean-agile principles, leadership, customer focus, employee empowerment, and continuous improvement in a 7-hour corporate training course. Suitable for leaders and accessible on various devices.

• Study.com
• 7 hours 12 minutes
• On-Demand
• Paid Course

Empowering Employees for Executives

Learn to empower employees with this 5-hour course for executives, featuring engaging lessons, quizzes, and insights on creating inclusive workplaces and resilient organizational cultures.

• Study.com
• 4 hours 32 minutes
• On-Demand
• Paid Course

Creating a Positive Workplace Culture

Learn to foster a positive workplace culture with this 5-hour course, covering leadership, motivation, feedback, employee empowerment, and interpersonal skills.

• Study.com
• 4 hours 40 minutes
• On-Demand
• Paid Course

Leading a Customer-Centric Culture

601 ratings at LinkedIn Learning

Discover how to get your employees obsessed with customer service. Create a customer-centric culture that keeps the customer experience at top of mind.

• LinkedIn Learning
• On-Demand
• Free Trial Available

Managing a Customer Service Team

474 ratings at LinkedIn Learning

Discover how to lead customer service teams to excellence and greatness.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available

Providing Legendary Customer Service

367 ratings at LinkedIn Learning

Listen in to learn how customer service is a core part of any business and how you and your team can serve your customers effectively.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available

Leading from the Middle

202 ratings at LinkedIn Learning

Take a deep dive into strategies and thinking that can help mid-level leaders influence an organization.

• LinkedIn Learning
• On-Demand
• Free Trial Available

Customer Advocacy

188 ratings at LinkedIn Learning

Learn to how to use customer advocacy to improve customer experiences and create loyal customers who are promoters of your products and brand.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available

Managing Technical Professionals

62 ratings at Pluralsight

This course teaches how to empower employees to reach their full potential through everyday scenarios and techniques to handle situations and remove obstacles.

• Pluralsight
• 2 hours 30 minutes
• On-Demand
• Free Trial Available

Building a High-Performance Culture

21 ratings at Pluralsight

In today's workplace, teams need more than just pay and benefits to stick around. This course will teach you not only retain your most valuable assets, but get the best out of them over time.

• Pluralsight
• 38 minutes
• On-Demand
• Free Trial Available

Microsoft Cloud for Financial Services - Accelerating Innovation for Sustainable Growth

Learn how Microsoft Cloud aids financial institutes in managing data, enhancing customer experiences, and combating financial crime in under an hour.

• YouTube
• 27 minutes
• On-Demand
• Conference Talk

I PWN Thee - I PWN Thee Not

Explore the intricacies of information security, from red teams to dual factor authentication, in this 53-minute session from ShowMeCon 2019.

• YouTube
• 53 minutes
• On-Demand
• Conference Talk

I PWN Thee, I PWN Thee Not

Explore cybersecurity insights from GrrCON 2019, focusing on industry attacks, employee empowerment, and insider threats. Duration: 48 minutes.

• YouTube
• 48 minutes
• On-Demand
• Conference Talk