Develop and practice empathy at work. Learn how to embrace others' experiences and perspectives to be more human at the office.
Overview
Syllabus
Introduction
- The importance of empathy
- Empathy and emotional intelligence
- Types of empathy
- Benefits of empathy
- Personal bias and empathy
- The opposite of empathy
- Silence self-doubt to embrace empathy
- Empathy starts with you
- Perspective: A lens for empathy
- Communicating empathy
- Empathy blind spots
- Empathy and your career
- Manage empathy fatigue
- Practice empathy every day
Taught by
Carolyn Goerner
